HIPAA Compliance

HIPAA-aware workflows

Some wellness practices may handle protected health information depending on their services, jurisdiction, and business model. Bookly supports privacy-conscious operations with access controls, structured records, intake workflows, and configurable communication settings.

Shared responsibility

• Practices are responsible for determining whether HIPAA applies to their operations.
• Practices should train staff, configure access appropriately, and maintain required internal policies.
• Client communications, exports, and integrations should be reviewed for compliance with practice obligations.

Business associate requests

For practices that require a business associate agreement or additional compliance documentation, contact hello@bookly.app. This page is informational and is not legal advice.