Legal

Privacy Policy

This policy explains how Bookly collects, uses, and protects information submitted through the platform and public website.

Information we collect

We collect information needed to provide the service, such as account details, practice information, appointment records, intake responses, billing activity, and support messages. We may also collect standard technical data such as browser type, device information, IP address, and usage events for security, diagnostics, and product improvement.

How we use information

  • Provide scheduling, client management, clinical documentation, billing, reminders, and reporting features.
  • Maintain account security, prevent abuse, and troubleshoot technical issues.
  • Respond to support requests and communicate service updates.
  • Improve product reliability, usability, and performance.

Sharing and retention

We do not sell personal information. We share information only with service providers that help operate Bookly, when directed by an authorized practice user, or when required by law. Data is retained for as long as needed to provide the service, meet legal obligations, resolve disputes, and maintain business records.

Contact

Questions about privacy can be sent to hello@bookly.app. This page is general product content and should be reviewed by counsel before use as a final legal policy.